Claims Handler French

Claims Handler French




Key responsibilities:

  •  Handle recoveries and insure the capacity to deal with recoveries in way;
  • Manage, monitor and review losses;
  • Seek ways to ensure added value appropriate spend;
  • Review loss investigation on all claims;
  • Identify emerging issues, formulate recommendations and develop appropriate action plans;
  • Reviews of In-Field Adjuster (IFA) activity to monitor quality, delays and reports to agreed Service Levels.
  • Chase-up IFAs on progress.



  • 3-5 years of relevant experience;
  • Insurance background and experience;
  • Experience of working in an office environment, multinational and multi-lingual environment;
  • Experience in high quality commercial environments;
  • Professional English and Portuguese level (mandatory).


Soft Skills:

  •  Ability to keep calm under pressure and deal with demanding clients;
  • Solution driven and customer oriented;
  • Creativity and proactivity;
  • Strong planning and execution skills;
  • Good interpersonal skills;
  • Highly result driven with the ability to make things happen.


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